{"id":504,"date":"2011-09-19T07:05:33","date_gmt":"2011-09-19T14:05:33","guid":{"rendered":"http:\/\/www.nadynerichmond.com\/blog\/?p=504"},"modified":"2011-09-14T20:31:19","modified_gmt":"2011-09-15T03:31:19","slug":"an-example-of-why-i-hate-the-apple-store","status":"publish","type":"post","link":"https:\/\/www.nadynerichmond.com\/blog\/2011\/09\/19\/an-example-of-why-i-hate-the-apple-store\/","title":{"rendered":"an example of why I hate the Apple Store"},"content":{"rendered":"

A few weeks ago, I found myself in the Apple Store in downtown Palo Alto. \u00a0My mother-in-law wanted an iPod Shuffle. \u00a0Now, I usually order my Apple gear online because I hate the Apple Store<\/a>, but she wanted instant gratification, so we headed into the store.<\/p>\n

In the store, she spent a few minutes deciding which color she wanted. \u00a0When she selected the green one, we went to one of the info-iPads to get one brought to us. \u00a0The system kept on returning errors, so we still had to find an unoccupied employee to get it. \u00a0It took a few minutes to get someone’s attention. \u00a0Once I told him what we wanted, he said that it would take “a few minutes”. \u00a0While we were waiting, someone else approached that employee to get an iPhone accessory that wasn’t available on the store floor either.<\/p>\n

About ten minutes later, my iPod Shuffle and the other person’s item came at the same time. \u00a0The employee said to the other person, “do you mind if I ring her [indicating me] up first?” \u00a0The other person said that yes, she did mind. \u00a0I was unhappy since I had been waiting longer, but acquiesced because I knew that my transaction would take longer than usual1<\/a><\/sup>. \u00a0Regardless, it’s bad customer service on the part of the employee to ignore the order in which we had placed our orders with him.<\/p>\n

In all, what should have been a 10-minute transaction (including deciding on the color) ended up taking nearly 45 minutes. \u00a0This is exactly why I hate the Apple Store: a quick transaction is never quick. \u00a0I should’ve just gone to Target or Best Buy instead. \u00a0While I would have forfeited the small discount I get on Apple hardware, I would have saved a lot of time.<\/p>\n

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  1. As a VMware employee, I get a small discount on Apple hardware, which would take a little bit of time for them to verify that I qualify for it and look up the code to use. ↩<\/a><\/span><\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    A few weeks ago, I found myself in the Apple Store in downtown Palo Alto. \u00a0My mother-in-law wanted an iPod Shuffle. \u00a0Now, I usually order my Apple gear online because I hate the Apple Store, but she wanted instant gratification, so we headed into the store. In the store, she spent a few minutes deciding … Continue reading an example of why I hate the Apple Store<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-504","post","type-post","status-publish","format-standard","hentry","category-apple"],"_links":{"self":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts\/504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/comments?post=504"}],"version-history":[{"count":2,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts\/504\/revisions"}],"predecessor-version":[{"id":561,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts\/504\/revisions\/561"}],"wp:attachment":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/media?parent=504"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/categories?post=504"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/tags?post=504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}