{"id":254,"date":"2011-01-26T08:59:01","date_gmt":"2011-01-26T16:59:01","guid":{"rendered":"http:\/\/www.nadynerichmond.com\/blog\/?p=254"},"modified":"2011-01-26T12:23:19","modified_gmt":"2011-01-26T20:23:19","slug":"when-youre-anonymous-and-when-youre-not","status":"publish","type":"post","link":"https:\/\/www.nadynerichmond.com\/blog\/2011\/01\/26\/when-youre-anonymous-and-when-youre-not\/","title":{"rendered":"when you&#8217;re anonymous and when you&#8217;re not"},"content":{"rendered":"<p>I noticed a piece on CNN about <a href=\"http:\/\/www.cnn.com\/2011\/OPINION\/01\/21\/pearlman.online.civility\/index.html\">tracking down my online haters<\/a>. \u00a0Jeff Pearlman, the author of this piece and a writer for Sports Illustrated, decided to go meet a couple of the people who slung insults at him.<\/p>\n<p>Pearlman acknowledges that &#8220;insults come with the turf&#8221;. \u00a0He says that this happens when you write about sports for a living. \u00a0It&#8217;s just as true for those of us in technology, and I daresay that it&#8217;s not just sportswriters and geeks who have experienced this. \u00a0A friend who is a pediatrician once shared with me some of the comments that he deletes from his blog, and they&#8217;re no nicer than the ones that I&#8217;ve deleted from mine.<\/p>\n<p>Pearlman quotes another sportswriter, a New York Times columnist, who says this:<\/p>\n<blockquote><p>People believe no one&#8217;s listening; they think we&#8217;re not people, they think there are these giant monoliths controlling thought. Then when they realize someone is listening, they rediscover their manners.<\/p><\/blockquote>\n<p>I can&#8217;t tell you how many times I&#8217;ve experienced this. \u00a0I&#8217;ve been sworn at, I&#8217;ve been told that I should be sexually assaulted, I&#8217;ve been told that I have no ethics. \u00a0And then the person behind the comments meets me in person, and suddenly they realise that I&#8217;m actually human too. \u00a0And, of course, this happens towards companies as well. \u00a0How many times have you heard someone say something along the lines of, &#8220;everyone who works at [somewhere] is an idiot&#8221;?<\/p>\n<p>One of my favourite experiences at Macworld Expo came while working in the Microsoft booth. \u00a0<a href=\"http:\/\/blogs.msdn.com\/b\/rick_schaut\/\">Rick Schaut<\/a>, who is one of the nicest and smartest guys on Earth, was working in the booth that day too. \u00a0Someone came into the booth with a bone to pick about Word:Mac. \u00a0The guy swore and said that we&#8217;re all &#8220;jack-booted morons&#8221;. \u00a0Rick sat down with him, let the guy vent for a couple of minutes, and then walked him through all of the technical decisions that led to the thing that the guy didn&#8217;t like. \u00a0The conversation lasted for about a half-hour. \u00a0At the end, the guy apologised for what he said, and said that while he didn&#8217;t like the outcome, he understood how we got there.<\/p>\n<p>I think that the reasons behind the insults are twofold. \u00a0The first is, as the NYT columnist notes above, conveniently forgetting that there&#8217;s other people in this world too. \u00a0The second is an assumption that there must be sinister motives behind something that you don&#8217;t like. \u00a0When you hide behind a keyboard and a veil of anonymity, it&#8217;s easier to spew vitriol that you would never say face-to-face.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I noticed a piece on CNN about tracking down my online haters. \u00a0Jeff Pearlman, the author of this piece and a writer for Sports Illustrated, decided to go meet a couple of the people who slung insults at him. Pearlman acknowledges that &#8220;insults come with the turf&#8221;. \u00a0He says that this happens when you write &hellip; <a href=\"https:\/\/www.nadynerichmond.com\/blog\/2011\/01\/26\/when-youre-anonymous-and-when-youre-not\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">when you&#8217;re anonymous and when you&#8217;re not<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-254","post","type-post","status-publish","format-standard","hentry","category-nadyne"],"_links":{"self":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts\/254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/comments?post=254"}],"version-history":[{"count":2,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts\/254\/revisions"}],"predecessor-version":[{"id":259,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/posts\/254\/revisions\/259"}],"wp:attachment":[{"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/media?parent=254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/categories?post=254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nadynerichmond.com\/blog\/wp-json\/wp\/v2\/tags?post=254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}